Cabin Crew, open application
We at Finnair are a team of dedicated and ambitious professionals from around the globe. We serve a challenging global market and take pride in our operational excellence and high-quality products. Our values – commitment to care, simplicity and courage – guide our actions. Established in 1923, we are one of the world’s longest-operating airlines. This success has been made by people having a can-do attitude, courage and a focus on clarity. It’s all about people.
Finnair’s strategic objective is to double its Asian traffic by 2018, and we are now in the accelerated growth phase of our strategy. Customers are at the heart of everything we do. Our vision Unique Nordic Experience comes alive in our everyday encounters with customers. With excellent customer service across the customer journey and lifetime, we can have the biggest influence on customer satisfaction and they want to fly with Finnair again and again.
In order to be able to grow, we need new personnel. Therefore, during the next years we will recruit and train several hundreds of new Cabin Crew Members, based in Helsinki. We are planning on starting new courses in September 2017 and continuing selections during fall 2017 and the upcoming years, on a need basis.
Our team of world-class professionals would like to warmly welcome you on board our
responsible for cabin safety and customer service on Finnair flights.
We are looking for customer-oriented team players who feel passionate about customer satisfaction and high quality service. On the flights, you will ensure that Finnair’s customer promise and the vision of unique Nordic service is fulfilled. You enjoy serving our customers with a positive, warm and friendly attitude. We ensure our customers arrive relaxed at their destination and feel that they want to fly with us again.
As a member of Finnair’s cabin crew, you will also look after the safety of Finnair flights. You will follow safety guidelines and prepare for each flight by familiarizing yourself with flight information and related working instructions. You will create and maintain a safe working environment, and foster a positive work culture true to Finnair’s values: commitment to care, simplicity and courage.
What is required to become a cabin crew member at Finnair?
- Completed secondary education (upper secondary / vocational school)
- Experience of customer service
- Fluency in English is required, fluency in Finnish is highly valued, and other language skills are considered an asset
- Ability and willingness to understand and follow instructions
- Height minimum 160cm
- Distant visual acuity using both eyes 0.7 or better (with or without corrective lenses)
- Normal color vision and normal hearing
- Ability to swim minimum 50 meters
- Good general health (minimum requirement EASA Part Med Cabin Crew and Finnair regulations). In general this means, that the applicant should have no long-term medical conditions, especially conditions requiring continuous or recurrent medication or regular follow-up.
- No visible tattoos, piercings or teeth jewelry
You can find more specified information of the requirements here.
We encourage you to leave your open application as soon as possible at www.finnair.com/jobs, as first selections will begin immediately. We plan on continuing the selections during fall 2017 and the upcoming years, on a need basis. We recommend you to follow your email frequently after submitting the application (please also check spam/clutter folder as sometimes emails are filtered there). By leaving your application, you will automatically be considered in the future selections, as your application stays valid until you yourself wish to withdraw your open application.
We are primarily looking to hire for permanent employment, but we might also have a need for fixed-term employment, e.g. for seasonal work. We are looking for full-time employees, as well as employees for a part-time model, where working hours can vary between 45 and 90 in a month during the first year of employment, continuing full-time after that.
Selection process will consist of several steps, including online assignments and an assessment center. Before employment, selected candidates will participate in a training course of eight weeks, without separate compensation for the training period. Successfully passed cabin crew training is a prerequisite for employment. Drug tests will be conducted to the applicants selected for training during the selection process prior to clearance.
Unfortunately, we are not able to answer inquiries by phone but we are happy to answer any questions about Finnair cabin crew work at ask.fm/finnaircabinjobs or you can read more about the role on our website. You can also send your questions to firstname.lastname@example.org.